FAQ’s

Frequently asked Questions

VENUE

We will be back at the Stratford Perth Museum, in a new location that is closer to the building, mud free and far less buggy. So for those who found last season a little trying, this will be a big improvement.

CANCELLATION POLICY

Requests for ticket exchanges or refunds will be accepted up to 24 hours prior to the performance date of the tickets you are holding. This provides Here For Now Theatre Company Box Office the opportunity to resell the exchanged tickets.

  • To exchange or refund your tickets call our box office at (519)272-4368 or email boxoffice@herefornowtheatre and let us know the date and time of the tickets you want to exchange and the date and time you would like to change them to

  • Any difference in ticket price will be charged when upgrading your tickets to a more expensive performance.

WEATHER POLICY

In the case of thunderstorms or heavy rain, performances WILL NOT be cancelled, instead we will move inside the Stratford Perth Museum. The show will be presented in a ‘rehearsal’ style with limited props, set and tech.

  • If you would prefer not to see this indoor version, please contact the box office on the day of the performance to move your tickets.

TICKETS

Tickets can be purchased 24/7 through our online box office

  • You can also call the box office at 519-272-4368 or email us at boxoffice@herefornowtheatre.com (please do not include credit card information in emails, our box office will call you to confirm the credit card)

  • Ticket can either be printed or displayed on a phone, or you can choose to have us hold your tickets at the door for pick up.

WAYS TO SAVE

Season Pass

  • Season passes are sold as a bundle price and available and valid for 1 ticket to each of our five main shows excluding previews.

Pay What You Can Tuesdays

  • On Tuesdays, a limited number of pay-what-you-can tickets are available in-person at the door for that day’s performance.

29 and under

  • A $5 discount is available for patrons under 29 years of age. Tickets can be booked online by selecting ’29 and under’ or by contacting our box office. Proof of eligibility will be required.

Arts Worker

  • A $5 discount is available for patrons who work in the arts. Tickets can be booked online by selecting ‘Arts Worker’ or by contacting our box office. Proof of eligibility will be required.